Frequently Asked Questions

We ask for a major credit card to hold scheduled appointments (Visa, MC, Amex, Discover)

Technically yes. However, we suggest that you do contact us to make sure all of your services scheduled accordingly.

Unfortunately, these types of reservations require some planning in advance. We will do that for you.

We will need to book them for you. Please call us or email with your request.

Please contact us by phone or via email for assistance.

Yes. Please request to be put on that list and we will contact you as soon as there is an opening.

We ask for a major credit card to hold scheduled appointments. Appointment times you select are reserved especially for you.
Therefore, we ask the following notice: 24 hrs. for individuals, 48 hrs. for couples and 96 hrs. for large parties. Otherwise, there will be a 100% charge for each service.

We understand that and will handle these situations on a case by case.

Go to www.cielospatampa.com and click on “Book Now“. Then, select “Join Now” to create your username and password. Sign-in to your account. Select “Shopping” on top of the page. Click on Gift Cards to follow the easy instructions to generate your eGift Card. (An automated GC number is generated. You can email that info to yourself or to someone else).

Our Gift Cards have a dollar amount. These cards can be used for any service or product at our Spa. If you would like it for a specific service, please mention it. We can also include a gratuity if you would like.

Yes, we do. Please call the Spa. A shipping fee will be included with your purchase.

In consideration of other guests, we ask that young children not accompany you at the spa.

We carry Spa, Beauty and Home products by Eminence Organic Skincare, Agent Nateur, Antica Farmista, Ayuna, Bel Mondo Beauty, Indie Lee, Elta MD, EuroSpa, Ecobrow, Grande Lash, GLO, iS Clinical, Rituals, Patchology, PCA, Privai, Skin Fitness, SkinScriptRX, The Perfect Derma, Thymes, YON-KA Paris, Zodax and more…

Yes. Parents, please contact us for such appointments.

Please consult with our wellness professionals for your particular situation. If there is a specific issue, the services will be scheduled more frequently in order to obtain best results. Otherwise, 4-6 weeks would be recommended between services.

Absolutely! Any of our services can be a great way to start based on individual needs: a massage, a facial (i.e. “His Facial”) or nailcare (manicure and/or pedicure).

We have updated our cleaning and disinfecting procedures based on the latest CDC and Florida Department of Health Guidelines. Besides our regular cleaning, our Spa will be professionally cleaned with the latest technologies. PPE and gloves will be used during services. Our goal is to have you relax and enjoy your services while we provide you with a very sanitised and comfortable spa setting.